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    Terms & Conditions

    TERMS AND CONDITIONS OF USE

    Effective Date: [01 January 2026]
    Last Updated: [25 May 2026]

    1. ACCEPTANCE OF TERMS

    These Terms and Conditions of Use (“Terms”) govern your access to and use of the Label Pallavi Namdev website, products, services, and related platforms.

    PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE.

    By accessing, browsing, using, placing orders through, or otherwise interacting with this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any applicable policies referenced herein.

    We reserve the right to amend, modify, or update these Terms at any time without prior notice. Continued use of the website following such updates constitutes acceptance of the revised Terms.

    1. PRIVACY

    Use of personal information submitted through this website shall be governed by our Privacy Policy, which forms an integral part of these Terms.

    1. GENERAL

    This website is owned and operated by PALLAVI NAMDEV DESIGNS PRIVATE LIMITED under the brand name Label Pallavi Namdev.

    We reserve the right to modify, suspend, discontinue, restrict, or change any aspect of the website, products, services, pricing, content, availability, features, or functionality at any time without prior notice.

    All content appearing on this website including text, images, graphics, logos, designs, artwork, product information, videos, software, and other materials is protected under applicable intellectual property laws.

    1. PRODUCTS AND CUSTOMIZATION

    We offer both ready-to-wear and customized or made-to-order products.

    Customized, personalized, bridal, and made-to-order products are prepared according to individual customer specifications and requirements.

    Due to the handcrafted nature of products, slight variations in color, embroidery, texture, finishing, fabric appearance, sizing, and related characteristics may occur and shall not be considered defects.

    Customers are responsible for providing accurate measurements, specifications, and customization details.

    Customized and made-to-order products may not be eligible for cancellation, exchange, return, or refund in accordance with our applicable policies.

    1. PRICING AND AVAILABILITY

    Product pricing, availability, offers, discounts, and promotional campaigns may change without prior notice.

    While reasonable efforts are made to ensure accuracy, errors relating to pricing, product descriptions, availability, specifications, or other information may occasionally occur.

    Label Pallavi Namdev reserves the right to correct errors, refuse orders, cancel orders, or modify information without prior notice.

    1. ORDER ACCEPTANCE

    Submission of an order through the website does not constitute automatic acceptance of that order.

    Label Pallavi Namdev reserves the right to refuse, reject, limit, cancel, or place restrictions on any order for reasons including:

    • Product unavailability
    • Pricing errors
    • Payment verification issues
    • Suspected fraudulent activity
    • Unauthorized transactions
    • Legal or regulatory requirements
    • Operational reasons

    1. USER RESPONSIBILITIES

    Users agree to use the website responsibly and in compliance with applicable laws.

    Users shall not:

    • Use the website for unlawful purposes
    • Upload harmful, offensive, or unlawful content
    • Attempt unauthorized access to systems or accounts
    • Interfere with website functionality
    • Distribute viruses or malicious software
    • Violate intellectual property rights
    • Use automated scraping tools or bots without authorization
    • Impersonate another person or entity

    1. MONITORING

    Label Pallavi Namdev reserves the right, but not the obligation, to monitor website activities for compliance with these Terms and applicable laws.

    1. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY

    YOU EXPRESSLY AGREE THAT USE OF THIS WEBSITE IS AT YOUR SOLE RISK.

    THIS WEBSITE, PRODUCTS, CONTENT, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

    Label Pallavi Namdev does not guarantee uninterrupted availability, error-free functionality, or correction of website defects.

    To the maximum extent permitted under applicable law, Label Pallavi Namdev shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from website use.

    1. BUSINESS RELATIONSHIPS

    Any third-party references, links, collaborations, or associations appearing on this website are provided for informational purposes only and shall not imply partnership, agency, endorsement, or joint venture unless expressly stated.

    1. INTELLECTUAL PROPERTY RIGHTS

    All content on this website, including designs, text, graphics, images, logos, trademarks, product designs, and related materials is the exclusive property of Label Pallavi Namdev or its licensors.

    Unauthorized copying, reproduction, distribution, publication, modification, or commercial use is prohibited.

    1. THIRD-PARTY LINKS

    This website may contain links to third-party websites for convenience.

    We do not control and are not responsible for the content, services, security practices, or policies of such websites.

    1. TERMINATION

    Label Pallavi Namdev reserves the right to suspend, terminate, restrict, or limit website access without prior notice where users violate these Terms or applicable laws.

    1. FORCE MAJEURE

    Label Pallavi Namdev shall not be responsible for delays or failure to perform obligations resulting from events beyond our reasonable control including:

    • Natural disasters
    • Government actions
    • Supply chain interruptions
    • Transportation disruptions
    • Labor disputes
    • Technical failures
    • Epidemics or pandemics
    • Other force majeure events

    1. PERSONAL INFORMATION AND COOKIES

    We may collect limited personal information and use cookies or similar technologies to improve website functionality and user experience.

    Collection and use of personal information shall be governed by our Privacy Policy.

    1. PROHIBITED ACTIVITIES

    Users shall not misuse the website, circumvent security features, interfere with system operations, or engage in activities intended to damage or impair website functionality.

    1. INDEMNIFICATION

    Users agree to indemnify, defend, and hold harmless Label Pallavi Namdev, its directors, officers, employees, affiliates, and representatives against any claims, liabilities, damages, losses, or expenses arising from misuse of the website or violation of these Terms.

    1. SEVERABILITY

    If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable.

    1. ENTIRE AGREEMENT

    These Terms together with our Privacy Policy, Shipping Policy, Return Policy, and any other applicable policies constitute the entire agreement between users and Label Pallavi Namdev.

    1. GOVERNING LAW AND JURISDICTION

    These Terms shall be governed by and interpreted in accordance with the laws of India.

    Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Ernakulam, Kerala, India.